Enterprise

QBITEL Bridge for Enterprise

The same open-source platform, with enterprise-grade support, SLA guarantees, and professional services for mission-critical deployments.

Why Enterprise?

QBITEL Bridge is fully functional as an open-source project. Enterprise plans add the support, guarantees, and services that large organizations require.

24/7 Support

Direct access to the engineering team with guaranteed response times for production incidents.

SLA Guarantees

Contractual uptime commitments, response time SLAs, and dedicated escalation paths.

Professional Services

Implementation assistance, custom protocol adapter development, and architecture reviews.

Compliance Reports

Pre-built compliance assessments, audit support, and evidence packages for regulatory reviews.

Deployment Options

Deploy QBITEL Bridge wherever your infrastructure lives. We support every major cloud provider and on-premises environments.

Self-Hosted

Deploy on your own infrastructure using our Helm charts and Kubernetes operators. Full control over data, networking, and security.

  • Any Kubernetes cluster (1.28+)
  • Air-gapped environments
  • Full data sovereignty
  • Bare metal or VM support

Cloud-Managed

Deploy on EKS, GKE, or AKS with our managed Kubernetes operators. We handle updates, scaling, and monitoring.

  • AWS, Azure, GCP
  • Auto-scaling and HA
  • Managed upgrades
  • Cloud-native integrations

Hybrid

Data plane on-premises near your legacy systems, control plane and AI engine in the cloud. Best of both worlds.

  • Local data processing
  • Cloud AI inference
  • Secure tunnel between sites
  • PQC-encrypted data transit

Support Tiers

Community

Free, forever

$0
  • Full platform (all 10 products)
  • GitHub Discussions support
  • Community Slack channel
  • Public documentation
  • No SLA guarantees
Get Started

Professional

Popular

For growing teams

Custom
  • Everything in Community
  • Business-hours support (8x5)
  • 4-hour response SLA (P1)
  • 99.9% uptime SLA
  • Deployment assistance
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Enterprise

For mission-critical deployments

Custom
  • Everything in Professional
  • 24/7 support with dedicated TAM
  • 1-hour response SLA (P1)
  • 99.99% uptime SLA
  • Custom protocol adapter development
  • On-site architecture reviews
  • Audit and compliance support
Contact Sales

SLA Details

Priority Description Professional Enterprise
P1 Production system down 4 hours 1 hour
P2 Major feature impaired 8 hours 4 hours
P3 Minor feature issue 24 hours 8 hours
P4 General inquiry 48 hours 24 hours

Talk to Our Enterprise Team

Tell us about your infrastructure, legacy systems, and security requirements. We will put together a deployment plan and support package tailored to your organization.

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